My recent visit to a doctor ended in an interesting conversation with him about his concerns on how to grow his practice. He asked me if there was something wrong with is business attitude, because he wanted to give quality care and therefore spend more time on patients instead of chasing the dollars to see more patients in shorter time. (more…)
As I discussed in my earlier post about the Intangible Asset Value Chain, small firms and start-ups are particularly exposed to the ‘chicken and egg’ situation. Should they just invest in ‘tangible asset’ creation and development? And when and how is the time ripe for ‘intangibles’?
To clarify this, we firstly need to look closer at small business research. Although over 96% of Australian businesses are employing less than 20 people, the majority of management recommendations and findings is deducted from academic research into large industry organisations.
This is pretty much the case for the US, Japan and other industrialised countries as well. (more…)